Privacy Policy

Last Updated: 28/06/2023

This Privacy Policy outlines how Southend Web Services ("we," "us," or "our") collects, uses, protects, and discloses personal information obtained from users ("you" or "your") of our website, products, and services. We are committed to safeguarding your privacy and ensuring the security of your personal information. By using our website or engaging with our services, you consent to the practices described in this Privacy Policy.


  • 1. Information We Collect

  • 1.1. Personal Information:
  • We may collect personal information that you voluntarily provide to us when you interact with our website, subscribe to our newsletters, request support, or use our services. This information may include your name, email address, phone number, billing address, and any other information you provide to us.

  • 1.2. Non-Personal Information:
  • We may collect non-personal information automatically when you visit our website. This information may include your IP address, browser type, operating system, referring URLs, and other technical information about your device and usage patterns. We may use cookies and similar technologies to collect this information.

  • 2. Use of Information

  • 2.1. Personal Information:
  • We may use your personal information to:
    - Provide and improve our services to you
    - Respond to your inquiries, requests, or support needs
    - Process transactions and fulfill your orders
    - Send periodic emails, newsletters, or promotional materials
    - Customize your experience on our website
    - Comply with applicable laws and regulations

  • 2.2. Non-Personal Information:
  • Non-personal information may be used for analytical purposes, to track trends, administer the website, and gather demographic information. This information helps us to enhance the user experience and improve our services.

  • 3. Information Sharing

  • 3.1. Service Providers:
  • We may engage trusted third-party service providers to assist us in operating our website, conducting our business, or providing services to you. These service providers have access to your personal information solely for the purpose of performing these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • 3.2. Legal Compliance:
  • We may disclose your personal information if required by law or in response to valid legal requests, such as subpoenas or court orders.

  • 3.3. Business Transfers:
  • In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred or disclosed as part of the transaction. You will be notified via email or prominent notice on our website of any change in ownership or use of your personal information.

  • 4. Data Security

  • We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

  • 5. Your Choices

  • You may choose not to provide certain personal information, but it may limit your ability to access certain features of our website or use our services. You can also unsubscribe from our promotional emails by following the instructions provided in the email.

  • 6. External Links

  • Our website may contain links to external websites that are not operated by us. We have no control over the content and practices of these websites and are not responsible for their privacy policies. We encourage you to review the privacy policies of these external websites before providing any personal information.

  • 7. Children's Privacy

  • Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child under the age of 13, please contact us immediately, and we will take appropriate steps to remove that information from our systems.

  • 8. Updates to this Privacy Policy

  • We may update this Privacy Policy from time to time. The revised policy will be posted on our website with the updated "Last Updated" date. We encourage you to review this page periodically to stay informed about how we collect, use, protect, and disclose personal information.

  • 9. Contact Us

  • If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

  • Southend Web Services
    Address: Stuart Road, Southend-on-sea,SS2 5JT, United Kingdom
    Email: [email protected]
    Phone: +44 7942 142395
  • By using our website, products, or services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.